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Net Promoter Score

AskNicely is a leading web-based technology that measures your Net Promoter Score (NPS) and drives customer loyalty. Retain customers, increase referrals and grow revenue using real-time NPS.

  • Collect Feedback
    Automatically collect customer feedback on a daily basis. Integrate your CRM (eg. SalesForce) to trigger feedback requests after specific events or timeframes.
  • Engage the Business
    Share real time insights with everyone from the front line to the CEO. Track NPS by product, channel, rep, anything. Drill down into themes with text analytics.
  • Close the Loop
    Empower your team to take immediate active to drive retention, upgrades, reviews and referrals. Build automated workflows in AskNicely or your CRM.

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