Net Promoter Score

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AskNicely: Your agency’s new super tool.

With social media and online reviews, your clients are sharing their customer experiences (good and bad) with the world! Do you know what people are saying about your agency? 

Indie Agents are taking advantage of Indium’s AskNicely service to see Net Promoter Scores (NPS) in real time, detect and resolve negative client experiences, and continuously improve customer service to exceed client expectations.

Save the day [and your reputation] with AskNicely. 

With AskNicely, your agency can...  

  • Assess your agency's Net Promoter Score (NPS) in real time.
  • Avoid agency of record (AOR) requests. 
  • Respond immediately & directly to a disappointed customer who just renewed their policy. 
  • Ask for referrals and Google reviews from satisfied clients. 
  • Measure client, staff, or carrier satisfaction.

Schedule a call with Kim Wyrick, Indium’s certified Net Promoter Score (NPS) Advisor, to learn more about how you can begin taking advantage of this Indie Agent superpower right now after a quote.


Ready to increase retention and
drive customer loyalty with AskNicely?

Already an agency partner?

Schedule a call with Kim


Not yet an agency partner?

Go indie with us


How Indie Agents are benefiting from AskNicely:

ask nicely testimonial from pipes insurance   


Want to know more? Check out these resources: