Agent PortalDevelop Yourself to Grow Your Agency
The Indium team is going all out this month with professional development and team learning. Did you know that all Indium agency partners have access to our professional development resources? We'll be sharing them with you all month, so if not, it's time to take advantage!
We have several live webinars and on-demand courses available for you this month.
Live Webinars
Turn New Customers into Loyal Advocates
Wednesday, September 18 @ 1 p.m. EST
Leave with an action plan to take your customer service to the next level and learn how to uncover the need behind the need by asking the right questions.
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Get An Edge with Indium Commercial Lines
Wednesday, September 25th @ 10 a.m. EST
Get an overview of Indium’s commercial markets and carrier appetites, and learn how to submit new business to us.
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Get An Edge with Indium Personal Lines
Thursday, September 26th @ 10 a.m. EST
This webinar provides an overview of Indium's personal lines carriers and their market appetites and demonstrates how we process personal lines applications through sub-code appointments and directly with Chubb.
Wow Your Customers When It Counts the Most
Tuesday, October 1st @ 1 p.m. EST
Learn how to provide exceptional service and ways to WOW your customers to keep them for life. Leave with clear ideas you can implement immediately in your day-to-day interactions with clients.
On-Demand Videos
Our on-demand videos are designed for you and your agents to get a quick lesson into your busy schedule — anywhere at any time!
Watch time: 10 minutes
Learn how to attract, engage, and retain millennial customers and employees at your agency.
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Watch time: 5 minutes
Leave with an action plan to take your customer service to the next level and learn how to uncover the need behind the need by asking the right
questions.
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Watch time: 15 minutes
Take back control of your calendar and never let anyone own your schedule! Learn how to become more productive and get more sales appointments in
this 15-minute video.
Watch time: 20 minutes
Did you know that people make decisions about the others they meet within 7 seconds of meeting them? Make sure your first impression
on others is unforgettable in the best way possible.
Let's get started on your agency's custom staff development plan.
Contact us to talk with Kim, Mindy, and Kelli about next steps for creating your agency's custom professional development plan.