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  • Agency Growth: Quote, Requote, Win!

    February 15, 2017

    Requoting can provide a newly licensed CSR/producer a volume of activity right away. They will learn the markets quickly and master the process with repetition and a stack of warm leads. It’s also a way to use workforce capacity that can be easily measured.
  • eGuide: How to Get Millennials to Purchase Insurance from your Agency

    January 20, 2017

    Millennials need two things to survive in this fast-paced world: insurance and convenience. So, how do you attract, engage and retain Millennials to your agency? You provide them with what they are looking for—digital resources, the latest technologies and a trusted agent.
  • Indium Named to Insurance Business America’s Hot 100

    January 12, 2017

    For its fourth annual Hot 100 list, Insurance Business America asked the insurance community to nominate major power players who are shaping the future of the industry.
  • 6 Signs It’s Time to Sell Your Agency

    December 21, 2016

    Sometimes “it’s just time.” It’s not money, it’s not health, it’s not family. It’s just time to pass the baton to the next generation of the owner.
  • Q+A with Travelers Insurance

    November 15, 2016

    In our November carrier blog, Travelers provides information on some of the most popular business placed with commercial lines, new insurance areas of focus and types of business it can write that agencies might not be aware of.
  • Net Promoter Score (NPS) Can Help Your Agency Increase Customer Retention

    November 7, 2016

    Independent insurance agencies are passionate about helping people with some of their biggest needs at the most critical points in their lives. Because of this, it’s extremely important that we truly listen to understand if we’re serving them well.
  • How American Modern and AMSuite Can Help Your Agency Write Unique Coverages

    October 12, 2016

    In the October edition of our carrier blog, American Modern Senior Territory Sales Manager, Rick Reynolds, provides information on the launch of American Modern's new software solution (AMSuite) and provides examples of both signature products and unique coverages that American Modern can help its clients write.
  • Boost Your Independent Agency Customer Engagement with Social Media Marketing

    September 14, 2016

    Social media is a powerful relationship-marketing tool. It provides an avenue for independent insurance agents to listen to their customers and address their needs. Indie Agents use it to build rapport, strengthen relationships, and humanize themselves in a way that can shift customer perception from agent to friend.
  • The Keys to Success with Customer Loyalty

    August 18, 2016

    Customers talk to their friends and family every day about their favorite restaurant, what they love about their insurance agency or why they’ve had a bad experience at their doctor visit. What are they saying about you? More than ever, we need to LISTEN to what they are saying about our companies, our service levels, and our brand, and we need to CARE.
  • Tips for Submitting Commercial Lines Business

    July 15, 2016

    In the July edition of our blog, Senior Account Manager Melissa McCormick, describes the benefits of using our new business submission technology (Appulate), details the habits of our most successful agency partners and offers tips on how to submit business to Indium.