Blog : Element 49

GUEST BLOG: In this blog, Carey Wallace of Agency Focus shares insight into what agent's should have in place for a strong plan for their agency to address what will happen to the ownership of the agency if the they are no longer able or willing to run the agency.

The new generation of agents are moving our industry beyond its self-imposed limits and proving that this generation of agents is driving the bus. Be on it or under it.

GUEST BLOG: In this blog post, Carey Wallace, President of Agency Focus, provides agency owners with practical examples of how knowing your value can lead to opportunities for growth, increased profitability, and an increase in your agency’s overall value over time.

GUEST BLOG: Torey Maerz, CEO of Rocket Referrals. At Rocket Referrals, we love helping insurance agencies succeed and improve. Which is why we are so excited to partner with Indium to agents better understand and use Net Promoter Score (NPS)* to grow their business.

GUEST BLOG: COVID has changed the way clients behave and interact with others. It has also made client relationships matter more than ever before. From our partners at Rocket Referrals, here’s what you need to know to ensure you are building and maintaining strong client relationships.

In any career, there’s a journey we go through whether we know it or not. As long as there is change happening, and there always will be, it’s a necessary journey that entails natural inflection points. Those inflection points are road markers along the way that tell us when we need to get ahead of and stay ahead of inevitable change. I think of that journey as “The grind, the groove, the rut and the grave”.

GUEST BLOG: COVID-19 has significantly impacted the life insurance industry.  This blog post from Kurt Thomas of JL Thomas summarizes the various impacts the life insurance industry has faced because of COVID-19.

GUEST BLOG: The current global health crisis has created unique challenges for small businesses across the nation, which seemed to hit like a tidal wave. COVID-19 has negatively impacted small business operations in an array of industries, but it has also shed light on a crucial element of running a solid business – succession planning.

Guest Blog: When it comes to Errors and Omissions coverage, expertise matters. Now more than ever, given the current risk environment related to the COVID-19 pandemic, expertise matters. Our guest and E&O partner Dean Milber highlights how the COVID-19 pandemic is disrupting the E&O marketplace and what you can do about it.

Breaking up is hard. Breaking up with a bad customer is even harder. We all have “bad” customers. They question is, what are you willing to do about it?